Legal
Privacy Policy
Last updated: January 1, 2024
This Privacy Policy outlines how Roxstar Restoration ('we', 'us', or 'our') collects, uses, and protects your personal information when you visit our website roxstarrestorationllc.com and engage with our water damage restoration services.
Information We Collect
We may collect personal information such as your name, phone number, email address, and details about your water damage issue when you contact us or request services. We also gather non-personal information like browser type and IP address through website analytics to improve user experience.
How We Use Your Information
Your information is used to provide and improve our water damage restoration services, respond to your inquiries, process requests, and communicate important updates. We may also use it for internal analysis to enhance our service offerings and website functionality.
Data Security
Roxstar Restoration implements robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We employ industry-standard encryption and secure storage practices for all collected data related to water damage inquiries and client information.
Third-Party Services
We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, such as payment processors or communication platforms. These parties are bound by confidentiality agreements to protect your data.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, track website usage, and gather analytics. You can manage cookie preferences through your browser settings. This helps us understand user behavior related to water damage service needs.
Children's Privacy
Our services and website are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If we learn we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any modifications regarding how we handle your water damage service data.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data handling practices related to water damage services, please contact us at info@roxstarrestorationllc.com or call us at (833) 895-1181.